I take a human‑centred approach to designing the vision, environment and everyday behaviours that help people connect – to their purpose, to each other, and to the change they’re navigating.
Because when people feel connected, everything else follows: engagement, performance and growth.
Change may feel slow, teams might not be clicking and maybe there’s a lack of engagement from your team, supporters or both.
I help leaders and teams understand and navigate the friction that’s getting in the way of progress.
I help leaders connect people to change, engage and influence it, and bring it to life.
We get teams engaged, motivated and working together, creating an environment where good ideas surface, get heard and turn into action.
I help you build the connection that motivates people to give, engage and stay by co-designing experiences and communications that feel true to who you are.
Connect people to who you are and what you stand for. I can help you build a clear messaging framework that makes your story easy to understand and share
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I work with SMEs, scale‑ups, B‑Corps and charities – organisations driven by real‑world impact. Whether you’re advancing healthcare, leading medical research, strengthening society or protecting the environment, I help you achieve more, sooner
I support you and your team with facilitation, workshops and coaching. Helping people work better together, navigate change with confidence, and shape the culture and experiences that will move your team, and your organisation, forward.
From Friction to Momentum
What I deliver is human-centred and insight-driven. I work with you to uncover the real challenge so that you can discover solutions you feel confident about.
Conversations that will reveal what's happening, providing insights as to whats causing friction.
Create a shared understanding of the friction and the problem you really need to solve.
Have fun challenging assumptions and exploring ideas that open up solutions.
The experiences you want to create, the changes you need to make, and the people who’ll make them happen
Implement the changes and record what happens. Review in six months to refine and fine tune.
Unlock your team’s, and your organisation’s, potential through insight‑led, human‑centred work that builds connection, engagement and momentum
Lucy delivered a series of managerial training sessions focused on emotional intelligence. She was engaging, friendly, and created a safe and open environment for discussion and reflection. We’ve seen a real positive shift in how our team communicates and leads as a result. We’d highly recommend H:H Thinking to any organisation looking to strengthen their leadership skills.
Director Metrion Company
I’m so grateful for the coaching and support you’ve provided—your guidance has been invaluable. I’ve definitely found new ways to think about my communication. I’m excited about the future and can’t wait to see where this journey takes us!
Director, Cambridge Juice Company
The workshop was excellently delivered by Lucy, who was skilled in her content presentation. She walked us through interesting ways to understand how to reposition mindset and deliver our messaging with conviction. It really felt like we’d been on a confidence building journey by the end of it. Thank you for an excellent session
Marketing Manager, Foudries io
Take a look at some of the work I’ve delivered: